Health Services
“Good hospital service is about creating a healing environment where patients feel supported and cared for every step of the way.”
We Provide Holistic Health Solutions for Families
Why are we the best mother and child hospital? Because we know a happy mom means a happy baby – and we’re here to keep both smiling!
Inpatient Services
Our inpatient services ensure round-the-clock care for patients requiring extended hospital stays, with comfortable rooms and attentive medical staff. We prioritize your comfort and well-being, providing a supportive environment for recovery. With a focus on holistic care, our multidisciplinary team collaborates to create personalized treatment plans, ensuring you receive the best possible care during your stay.
Outpatient Services
Crestview offers comprehensive outpatient services, providing expert care for various medical needs, from routine check-ups to minor illnesses and injuries. Our experienced medical team ensures that you receive personalized attention and prompt treatment in a comfortable environment. Whether you need a consultation, follow-up care, or diagnostic tests, our outpatient services are designed to meet your healthcare needs efficiently and effectively.
Child Wellness
Our child wellness services focus on preventative care, regular check-ups, and health education to ensure children grow up healthy and strong. We believe in proactive healthcare to prevent illnesses and promote healthy development. Our team provides immunizations, developmental screenings, and nutrition advice to support your child's overall well-being.
Pharmacy
Crestview's pharmacy is stocked with a wide range of medications, ensuring you have access to the prescriptions and over-the-counter drugs you need. Our knowledgeable pharmacists are available to answer any questions and provide guidance on medication management. We strive to make your pharmacy experience convenient and efficient, so you can focus on your health and well-being.
Lab Services
We provide accurate and timely laboratory testing, supporting diagnostics and treatment plans with the latest technology and skilled technicians. Our lab services include blood tests, urine tests, and other essential diagnostics to aid in precise medical evaluations. With a commitment to quality and reliability, our laboratory team works diligently to deliver results that you and your healthcare provider can trust.
Diabetic Clinic
Our diabetic clinic specializes in managing and treating diabetes, offering personalized care plans, education, and support for patients. We aim to help you maintain optimal blood sugar levels and lead a healthy lifestyle. Through regular monitoring, dietary advice, and medication management, our team supports you in managing your diabetes effectively.
Ultrasound
Our advanced ultrasound services provide detailed imaging to support accurate diagnostics and effective treatment plans. Ultrasound is a non-invasive and safe way to visualize internal organs, monitor pregnancies, and diagnose conditions. Our skilled technicians use state-of-the-art equipment to deliver clear and precise images for your healthcare provider..
Minor Surgery
We perform minor surgical procedures with precision and care, ensuring a safe and comfortable experience for our patients. Our skilled surgeons are equipped to handle a variety of minor surgeries with minimal downtime. Your safety and comfort are our top priorities, and we ensure that you receive the best care possible before, during, and after surgery.
ANC/MCH
Our antenatal and maternal-child health services offer complete care for expectant mothers and children, ensuring healthy pregnancies and happy babies. From prenatal check-ups to postpartum support, we are here for you every step of the way. Our dedicated team provides education, guidance, and medical care to help you and your baby thrive during and after pregnancy.
Hypertensive Clinic
The hypertensive clinic at Crestview offers specialized care for managing high blood pressure, helping patients maintain optimal health. We provide thorough evaluations, lifestyle recommendations, and medication management. By working closely with you, our team aims to control your blood pressure and reduce the risk of related health complications.
Paediatric Clinic
Crestview’s pediatric clinic offers specialized medical care for infants, children, and adolescents, addressing a wide range of health needs. Our pediatricians are experienced in diagnosing and treating various childhood conditions. We provide a child-friendly environment to make visits less stressful and more comfortable for both children and parents.
Maternity
We provide comprehensive maternity care, from prenatal visits to postnatal support, ensuring a safe and positive childbirth experience. Our experienced team of obstetricians, midwives, and nurses are dedicated to your and your baby's health. From the moment you discover you're expecting to the time you bring your baby home, we're here to support you with compassionate and expert care.
Associations & Memberships
How It Works
Each stage of the patient’s journey at Crestview is designed to ensure a smooth, efficient, and compassionate experience, with a focus on delivering high-quality care and fostering positive outcomes.
Arrival and Registration
When a patient first arrives at Crestview, they are greeted warmly at the reception desk. The registration process involves collecting essential personal information, medical history, and reason for the visit. This step ensures that the patient's records are accurate and up-to-date, facilitating seamless communication throughout their care journey.
Triage and Initial Assessment
For urgent or emergency cases, patients are quickly assessed by a triage nurse who determines the severity of their condition. This ensures that those needing immediate medical attention are prioritized. For non-emergency visits, patients are guided to the appropriate waiting area based on their appointment type or healthcare needs.
Consultation with Healthcare Provider
The patient is then seen by a healthcare provider, such as a doctor, nurse practitioner, or specialist. During this consultation, a thorough examination is conducted, and the patient has the opportunity to discuss their symptoms, concerns, and medical history in detail. The healthcare provider may order diagnostic tests, such as blood work or imaging, to gain a clearer understanding of the patient's condition.
Diagnostic Testing
If diagnostic tests are required, the patient is directed to the laboratory, radiology, or other relevant departments. Skilled technicians and technologists perform these tests, ensuring accuracy and efficiency. Once the tests are completed, the results are sent to the healthcare provider for review.
Diagnosis and Treatment Plan
After reviewing the diagnostic results, the healthcare provider discusses the diagnosis with the patient and outlines a personalized treatment plan. This plan may include medications, lifestyle changes, further tests, or referrals to specialists. The healthcare provider ensures that the patient understands the diagnosis and treatment options, answering any questions they may have.
Follow-Up Appointments and Ongoing Care
Patients requiring follow-up care are scheduled for additional appointments to monitor their progress and adjust treatment plans as needed. This stage involves ongoing communication between the patient and healthcare team to ensure effective management of the condition and address any new concerns..
Discharge and Home Care Instructions (for Inpatients)
For patients admitted to the hospital, the discharge process includes a comprehensive review of their hospital stay, final assessments by the medical team, and detailed home care instructions. Patients are provided with information on medications, follow-up appointments, and any necessary lifestyle modifications to support recovery.
Patient Feedback and Support
Crestview values patient feedback to continually improve services. Patients are encouraged to share their experiences and suggestions. Additionally, support services such as counseling, support groups, and educational resources are available to assist patients in their health journey.
FAQs
Crestview distinguishes itself through a holistic approach to healthcare, integrating state-of-the-art medical technology with heartfelt compassion. We prioritize patient comfort and well-being at every stage of treatment, fostering a supportive environment that promotes healing and enhances quality of life. Our dedication to excellence ensures that Crestview Mother and Child Wellness Centre remains a trusted choice for families seeking superior care.
Patients should provide essential information to ensure effective and personalized care at Crestview Mother and Child Wellness Centre. This includes:
1. Personal Information: Name, age, gender, address, contact information, and emergency contact details.
2. Medical History: Previous illnesses, surgeries, allergies, medications (current and past), chronic conditions, and family medical history.
3. Insurance Information: Insurance provider, policy number, and any relevant coverage details.
4. Current Symptoms or Concerns: Details about the reason for the visit, symptoms experienced, and any recent changes in health.
5. Primary Care Physician: Information about the patient’s regular doctor or healthcare provider.
6. Additional Relevant Information: Any recent tests, scans, or medical records that may assist in diagnosis and treatment.
7. Consent and Authorization: Permission to access medical records and consent for treatment.
Providing accurate and comprehensive information helps our healthcare team deliver the best possible care tailored to each patient’s needs.
At Crestview Mother and Child Wellness Centre, we strive to make the payment process as convenient as possible for our patients in the Kenyan market. We support a variety of payment methods, including:
1. Cash: Payments can be made in cash at our billing department.
2. Credit and Debit Cards: We accept major credit and debit cards, including Visa and MasterCard.
3. Insurance: We work with a wide range of insurance providers. Patients should bring their insurance card and any necessary authorization forms.
4. Bank Transfers: Payments can be made via electronic bank transfers. Details are available upon request.
5. Mobile Payments: We support mobile payment options such as M-Pesa for convenient and secure transactions.
6. Payment Plans: For larger bills, we offer flexible payment plans to spread the cost over time. Please discuss this option with our billing department.
Our goal is to provide flexible payment options to meet the diverse needs of our patients, ensuring a smooth and stress-free payment experience.
Contact Crestview Mother and Child Wellness Centre
We’re here to help! Visit our facility, call us, or send an email.
Walk-In: Find us at Kasarani Mwiki Road, Seasons Stage, next to Muthokinju Paints.
Call Us: +254 792 914 276
Email Us: crestviewwelness@gmail.com
We look forward to assisting you with your healthcare needs!